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Complaint Policy

Last Modified August 3, 2026

This Complaint Policy explains how users may submit complaints about LustCrush and how Chatr AI LLC reviews them.

We handle complaints professionally, confidentially, and impartially, and we work to resolve reported issues promptly.

1. How to Submit a Complaint

Send complaints to complaints@lustcrush.ai. This complaints contact is separate from general Contact Us support. Include your name, account email, a clear description of the issue, relevant dates or URLs, and supporting screenshots or documentation where available.

2. Acknowledgment and Review

We aim to acknowledge complaints within 72 hours. Complaints will be reviewed and resolved within five (5) business days. If there is evidence of illegal or non-compliant content, we may remove it immediately.

3. Resolution and Escalation

We may provide an outcome, request more information, remove content, restrict accounts, or take other appropriate action. If a complaint or appeal concerns a person depicted in content, we will remove the content if our investigation determines that consent was not given or is void under applicable law. If there is a disagreement regarding an appeal outcome, the disagreement may be submitted to a neutral body for resolution at Chatr AI LLC's expense.